[Solved] Can't load in outlook 2007

justing · **Joined:** Mon Feb 01, 2010 10:26 pm **Posts:** 2

Hi,

I've tried loading in outlook 2007 but unfortunately I can't get it to move from inactive application add-in's. I tick box it to activate, exit and restart outlook and it's back in the inactive field.

Any help would be appreciated.

Cheers
J

admin · **Joined:** Thu Jan 21, 2010 5:48 pm **Posts:** 68

justing wrote:

Hi,

I've tried loading in outlook 2007 but unfortunately I can't get it to move from inactive application add-in's. I tick box it to activate, exit and restart outlook and it's back in the inactive field.

Any help would be appreciated.

Cheers
J

Hi justing, our engineers are investigating this bug. It will help if you can provide the version of your Windows OS....for example, Windows 7 Professional 32-bit.

Thanks!

justing · **Joined:** Mon Feb 01, 2010 10:26 pm **Posts:** 2

I'm using Windows XP Professional.

Cheers
J

dk · **Joined:** Fri Feb 12, 2010 5:55 pm **Posts:** 2

I am having the exact same problem and I am using Windows 7 Home Premium 32 bit.

admin · **Joined:** Thu Jan 21, 2010 5:48 pm **Posts:** 68

dk wrote:

I am having the exact same problem and I am using Windows 7 Home Premium 32 bit.

Hi dk, is your Outlook configured with Exchange?

ronh · **Joined:** Fri Mar 12, 2010 10:28 pm **Posts:** 52

Marking this topic solved.

See solution here